Support
Everything below covers the questions that come up most. If yours isn’t here, email us — a real person reads it.
Get in touch
Email hellodarkmode@gmail.com and we’ll reply within 2–3 working days.
If you’re reporting a problem, it helps to include your iPhone model, your iOS version, and what you were doing when it happened.
Frequently asked
How do I start a board?
Create an Archive first — that's an area of life you're picturing. Add photos to it from your camera roll; each one becomes a Vision. Then open the Boards tab, create a Board, choose a layout, and fill its slots from your Archive.
What's the difference between a Vision Board and a Reality Board?
A Vision Board holds the images you're drawn to. Its Reality Board keeps exactly the same composition, but each slot starts in monochrome and waits for a photograph you took yourself. As things actually happen, you swap them in. Your original Vision Board never changes.
How do I use a board as my wallpaper?
Open the board, choose Save & share, and pick a version. Save Image puts it in Photos at phone proportions. From Photos you can set it as your lock screen or home screen in the usual way.
The app can't see my photos.
Open Settings › Privacy & Security › Photos › Visionary and choose Full Access, or Limited Access with the photos you want to use. If you picked Limited Access, tap Manage access inside the photo picker to add more. The app rechecks permission each time you return to it.
How much does Visionary cost?
$9.99, paid once. It isn't a subscription — nothing recurs and you're never charged again. Every board template is included.
I paid before and reinstalled. How do I get back in?
Tap Restore Purchase on the unlock screen, signed in to the same Apple ID you bought with. You won't be charged again. If it doesn't restore, check you're signed in to the right Apple ID in Settings — that's the usual cause.
Can I get a refund?
Refunds are handled by Apple rather than by us, so we can't issue one directly. Request one at reportaproblem.apple.com and Apple will review it. Email us too if something went wrong — we'd like to know.
Can I move my boards to another iPhone?
Everything is stored on the device, so restoring a new iPhone from an iCloud or encrypted Mac backup brings your Archives and Boards with it. Your purchase restores separately via Restore Purchase. There's no account, so there's no live sync between two devices in use at once.
Does Visionary collect any data about me?
Nothing you create ever leaves your device — no photographs, no boards, and there's no account. The app does connect to the internet for two things: showing the purchase screen, and completing that purchase through Apple. There's no advertising and no cross-app tracking. The privacy policy sets out exactly what that involves.
Which devices does it run on?
Visionary is an iPhone app and needs iOS 18 or later. It installs on iPad and runs in iPhone compatibility mode, but it isn't designed for the larger screen.
Reporting a bug
Send a description of what happened and what you expected instead. If you can reproduce it, the exact steps are the most useful thing you can give us. Screenshots help; a screen recording helps more.
Privacy
Visionary collects nothing and sends nothing anywhere. The privacy policy explains exactly what that means.